Frequently asked questions

1. What types of labelling machines does Impresstik offer?

We manufacture a range of labelling machines, including wraparound, front-and-back, top-and-bottom, and fully automated systems. Each machine is custom-engineered to suit your packaging, product shape, and production speed.

2. Do you offer machines for specific industries like food, beverage, or pharmaceuticals?

Yes. We design systems tailored to the unique requirements of each industry. Whether you're labelling food jars, wine bottles, pharmaceutical vials, or cleaning products, our machines are built to meet strict regulatory and production standards.

3. Can you help us choose the right labelling machine?

Absolutely. Our team will work with you to assess your current line, product range, volume requirements, and space constraints to recommend the best solution — not just a generic off-the-shelf unit.

4. Are Impresstik labelling machines made in Australia?

Yes. All of our machinery is proudly engineered and manufactured here in Australia. We control the entire process, ensuring quality, compliance, and local support.

5. Do you provide installation and training?

Yes. Every machine comes with professional installation, operator training, and technical handover. We ensure your team is confident and ready to run the line from day one.

6. What after-sales support do you offer?

We offer local service, preventative maintenance plans, remote troubleshooting, and fast turnaround for spare parts — all handled by our experienced team here in Australia.

7. Can your systems be integrated into our existing production line?

Yes. Our engineers design machines to fit seamlessly into your current layout and workflows. We also offer modular systems that allow for future upgrades without needing a full replacement.

8. How long does it take to manufacture and deliver a machine?

Timelines vary depending on the complexity of the machine and your custom requirements, but we always work to meet your production schedule. We’ll provide a clear timeline during the consultation phase.

9. What sets Impresstik apart from other labelling machine suppliers?

We’re not just a supplier — we’re engineers. Our approach focuses on long-term reliability, performance, and local support. Many of our clients have used their Impresstik machines for over a decade with minimal downtime.

10. Do you provide labelling services as well as machinery?

Yes. Through our Impresstik Hi-Dec division, we offer contract labelling and packaging services, ideal for short runs, trial products, or businesses needing temporary overflow support.

11. Can you help with label design and printing too?

Our sister company, Impresstik Labels, provides full-service label design, print, and tag supply — offering a complete solution from label creation to machine application.

12. Do you support sustainability or eco-friendly labelling?

Yes. We work with clients to support sustainable production by offering energy-efficient systems, recyclable label materials, and waste-reducing machine configurations.